I watched Microsoft's lecture on user interface and how Denis Wixon made the user interface for the computer keyboard which is still used today. He challenged convention on how hard it was for people to use the arrow keys on a keyboard. He covered peoples keyboards and asked people to write out the keys in order of how they appear on the keyboard. He found that most people were wrong so he conducted more research on how people interact with such equipment. He studied which direction people move the most on the keyboard and made it so that you would rest your fingers on the 'left' 'down' and 'right' keys so that when you want to move up you would instinctively move your finger up.
This was very interesting and has given me some ideas on what to research for my interface change for the house hold phone. I want to research into how people interact with a standard phone and how people interact with a computer when they're using a video calling device.
Also i need to look at the past to know what the future will be like.Therefore i want to study old handsets to see whether most people would be able to instinctively adjust to a new design.
HCDE521 W10: Dennis Wixon from Human Centered Design & Engineer on Vimeo.
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